A great opportunity to be part of the team

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Job role: Customer Relationship Manager

Location: Burnley
Salary: £25,000 per annum
Closing Date: Friday 12 July 2019

Regenda is now recruiting a Customer Relationships Manager to work with our Positive Footprints team in Burnley.

About the role

The main purpose of this role is to support the roll out of our Job Junction programmes through our Aspirations Partner model, you will be responsible for the smooth on-boarding of new Partners. Developing these key Aspirations Partner accounts will also include recruitment of participating schools. Alongside this, you will be responsible for maximising retention of existing school licensees and Aspirations Partner renewal opportunities through development of positive relationships, project management meetings and ensuring that customer requirements are met.

We are searching for a positive, enthusiastic person who possesses a ‘can do’ attitude and has exceptional interpersonal skills along with the ability to adopt different approaches to a multitude of customers across a broad spectrum. You will have excellent communication skills, both written and verbal as well as fantastic organisational skills in order to prioritise workloads to meet targets and deadlines.

The ideal candidate will have a good working knowledge of Microsoft Office applications and possess the ability to contribute to key account strategies and plans to achieve business growth. You will also be able to effectively articulate the proposition, SLA and deliverables and also be able to produce and present business information to customers at all levels in a clear, accurate and concise way.

A basic DBS check is required for this role.

About us

The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale.

The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, Alder Training, Positive Footprints and Centre 56.

Our core purpose is to regenerate places to create opportunities for people.

About our people

Whilst individually our people are unique and diverse, they share one common attribute – they are Regenda People.

Regenda People understand what it means to have a business mind and a social heart. Regenda People are committed to lifelong learning, embrace change and thrive on challenges. Regenda People work collaboratively and are motivated by success.

And above all, Regenda People live our values and believe in our mission.

About our values

Our values are the operating principles that guide our conduct and our relationship with customers, partners and stakeholders:

  • Customer focus
  • High performance
  • Efficiency and value for money
  • Teamwork
  • Ambition and dynamism
  • Openness and honesty

About our offer

Regenda offers a competitive reward package, including a range of salary sacrifice benefits, contributory pension scheme, enhanced annual leave and flexible working options. We believe in coaching, growing and developing our employees, with a wide variety of learning and development opportunities on offer.

About applying

This is a truly fantastic time to join a dynamic and ambitious organisation. If you think you’ve got what it takes to join our team and if you understand what Regenda People are all about, then take action – apply now!

Interview / Assessment date: 18th July 2019

Apply here

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